Integrations
Anthropic
Use Anthropic's Claude models for answer generation, with an OpenAI key for embeddings.
Anthropic's Claude models generate the answers answerLoops drafts. Claude handles chat only — Anthropic has no embeddings API — so knowledge-base search still needs an OpenAI key for embeddings alongside it.
Available on every plan. Usage bills to your Anthropic account.
1. Get an API key
In the Anthropic Console, create a key. Make sure the workspace has credit or billing configured.
2. Configure in answerLoops
- Settings → AI Model → Edit (owner or admin).
- Chat provider: Anthropic.
- Model ID: e.g.
claude-sonnet-4-6,claude-haiku-4-5-20251001— the field suggests current options; see the Claude models list for exact names. - API key: paste your Anthropic key.
- Embeddings: leave the provider on OpenAI and enter an OpenAI API key in the embedding key field. This is required — without it, every knowledge-base search and every KB import fails after you save. answerLoops tells you if it's missing.
- Click Test connection — it checks the Claude key and the OpenAI embedding key separately — then Save.
Models
| Use | Choice |
|---|---|
| Best answers | claude-sonnet-4-6, claude-opus-4-8 |
| Fast / cheap | claude-haiku-4-5-20251001 |
Related
- AI Model settings — the embedding-key requirement and how provider switching is handled
- OpenAI integration — for the embedding key