Integrations
Connect answerLoops to the channels your community uses, the knowledge you already have, and the AI provider you prefer.
Pick the pieces you need. Most teams connect one channel, point answerLoops at their documentation, and leave the AI provider on its default. Everything else is optional.
Where to start
| If you want to... | Start here |
|---|---|
| Answer questions in a chat community | Discord or Slack |
| Answer questions on a forum | Discourse or Circle |
| Answer questions on your website | Chat widget |
| Teach answerLoops from your docs | GitHub or Notion |
| Use your own AI account | OpenAI, Anthropic, or Ollama for fully local models |
| Let an AI agent use your knowledge | MCP server |
Channels
Where your customers ask. Every message becomes a ticket with its source attached.
Discord
Answer in servers and threads.
Slack
Answer in channels and DMs.
Discourse
Reply to forum topics.
Circle
Reply inside your community.
Google Chat
Answer in Google Chat spaces.
Telegram
Answer in groups and chats.
Turn support email into tickets.
Website widget
Embed chat on any site.
Knowledge sources
Where answers come from.
AI providers
Which model writes and reviews answers. Bring your own key, or run models locally.