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Use case

Support your project across community channels

Collect questions from Discord, GitHub, forums, and other connected channels. Prepare answers from your project documentation and keep requests that need maintainer judgment in the ticket queue.

Use your project documentation

Import URLs, files, repository content, and Notion pages into the knowledge base.

Keep the original context

Tickets identify the source channel so the team can follow the conversation.

Choose what to automate

Enable automatic replies per channel after reviewing representative drafts.

Run the source yourself

answerLoops is available under AGPL-3.0, with a documented self-hosting setup.

Set up your workflow

  1. 01

    Add your sources

    Start with current setup guides, troubleshooting articles, and FAQs.

  2. 02

    Connect the community

    Choose the channels and repositories where you want answerLoops to receive questions.

  3. 03

    Maintain the answers

    Review unresolved tickets and promote reusable resolutions into knowledge.

Setup questions

Is self-hosting free?

There is no answerLoops subscription fee for the AGPL-3.0 self-hosted edition. You pay for infrastructure and any model services you use.

What stays with maintainers?

Your team reviews drafts that do not qualify for automatic replies and handles decisions that require project-specific judgment.

Get started

Try it with the questions your team gets every week

Add a few support articles and connect a channel, then review the replies before deciding what to automate.

Start a 14-day trial

A card is required. Cancel before the trial ends to avoid the subscription charge.

View plans and model costs